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Smoke with Planet Caravan, smoke with confidence
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FAQ
Answers to our most common questionsAll sales are final. We do not allow returns on any items. If you’re unsure that your item will work for you please message us on Instagram or email us. We will be happy to send photos, videos, and answer any questions you may have before purchasing.
Why was my card declined?Check your credit card statement and make sure you enter the street number, street name and zip code exactly as they appear on your statement when entering your billing details. For security purposes certain types of international cards do not work with our system.
Where are you located?Our online store runs out of our location on the University of Cincinnati’s campus at 2826 Jefferson Ave. We also have 4 other locations around southwestern Ohio. Check out our locations page to find the closest Planet Caravan to you.
How do I get in contact?Luckily, we have a ton of ways for you to get a hold of us.
Call/Text: (513) 444-7448
Email: planetcaravanwebsite@gmail.com
Instagram (Fastest Response Time): @planetcaravansmokeshop
